Thank you for choosing Wild Mount West. We want your shopping experience to be exceptional, and to ensure your satisfaction, we have outlined our warranty and refund policy below:
Warranty: We take pride in the quality of our products and offer a 1-year warranty against defects in materials and workmanship. If you encounter any issues due to manufacturing defects, please reach out to us at [insert contact information]. Our team will assess the situation and take the necessary steps to resolve it promptly.
Returns and Refunds: Eligibility: We gladly accept returns for a refund on new and unused products within 14 days from the date of delivery. To be eligible for a refund, the item must be in its original packaging and in the same condition as received. Sale items are not returnable.
Return Process: If you need to initiate a return, please contact our friendly customer service team at wildmountwest@gmail.com. They will guide you through the return process and provide you with any necessary return authorization.
Refund Procedure: Once we receive the returned item and confirm its eligibility, we will promptly initiate the refund process. Refunds will be issued to the original payment method used for the purchase. Please note that shipping costs are non-refundable.
Restocking Fee: Please be aware that a restocking fee of up to $29.99 per item (depending on the product) may apply to returns. This fee helps cover the costs associated with processing, shipping, and restocking returned items.
Exclusions: Customized or personalized products are not eligible for refund or exchange unless they are defective or damaged due to our error. All sale items are final and can only be returned for store credit.
Non-Warranty Situations: Our warranty and refund policy does not cover damages caused by misuse, accidents, or excessive wear and tear. We reserve the right to determine whether a returned item qualifies for a refund or warranty claim.
For exchanges, please note that the buyer is responsible for covering the shipping costs.
If you have any questions or concerns regarding our warranty and refund policy, please don't hesitate to contact our dedicated customer service team. We are here to assist you and ensure your satisfaction throughout the process.
Warmest regards,
The Wild Mount West Team
Thank you for your interest in Wild Mount West. We're here to assist you and answer any questions you may have. Please feel free to reach out to us using the contact form below or :
Email: wildmountwest@gmailcom
Phone: 845-832-1884
Our dedicated team is available Monday through Friday, from 9 AM to 5 PM, to provide you with exceptional customer service and support. Please allow up to 24 business hours for us to get back to you. Whether you have inquiries about our products, need assistance with an order, or simply want to share your feedback, we're here to help.
Stay connected with us on social media for the latest updates, promotions, and style inspirations. Follow us on Instagram, Facebook, and Twitter at @thewildmountwest.
We appreciate your interest in Wild Mount West and look forward to connecting with you soon.
Best regards,
The Wild Mount West Team
Address: 3341 Towerwood Drive Suite 304, Farmers Branch, TX 75234, USA
- Description
- shipping & return policy
Immerse yourself in the rich heritage of the Wild West with "The Wrangler's Pride" Cowboy Hat - an embodiment of Western charm and untamed spirit. Meticulously handcrafted with unparalleled attention to detail, this exceptional hat is forged from high-quality crazy horse cowhide leather, renowned for its remarkable durability and rugged elegance.
Indulge in the exceptional craftsmanship of "The Wrangler's Pride" Cowboy Hat and embark on a journey through the rugged landscapes of the Wild West. Embrace tradition, elevate your style, and make a captivating statement wherever your adventures take you.
Product Features:
- Material: Crafted from premium crazy horse cowhide leather, known for its durability and rugged elegance.
- Color: Classic brown hue that exudes timeless Western charm and complements any outfit.
- Sizes: Available in a range of sizes including S, M, L, and XL, ensuring a perfect fit for every cowboy.
- Versatility: Suitable for a variety of occasions, from Western-themed events to outdoor adventures.
- Authenticity: Designed to embody the spirit of the Wild West, this hat embraces tradition and authenticity.
- Craftsmanship: Meticulously handcrafted with meticulous attention to detail, ensuring exceptional quality.
- Durability: Made to withstand the demands of cowboy life, providing long-lasting wear.
We offer free ground shipping on all orders within the US.
Priority shipping is available at checkout for some products.
International shipping charges will be calculated at checkout.
Full priced online orders are eligible for a return within 30 days, for a full refund or exchange (minus a $29.99 restocking fee), provided the goods have not been used, altered, or damaged and have all their tags attached in their original packaging.
- Description
- Material: Crafted from premium crazy horse cowhide leather, known for its durability and rugged elegance.
- Color: Classic brown hue that exudes timeless Western charm and complements any outfit.
- Sizes: Available in a range of sizes including S, M, L, and XL, ensuring a perfect fit for every cowboy.
- Versatility: Suitable for a variety of occasions, from Western-themed events to outdoor adventures.
- Authenticity: Designed to embody the spirit of the Wild West, this hat embraces tradition and authenticity.
- Craftsmanship: Meticulously handcrafted with meticulous attention to detail, ensuring exceptional quality.
- Durability: Made to withstand the demands of cowboy life, providing long-lasting wear.
- shipping & return policy
Immerse yourself in the rich heritage of the Wild West with "The Wrangler's Pride" Cowboy Hat - an embodiment of Western charm and untamed spirit. Meticulously handcrafted with unparalleled attention to detail, this exceptional hat is forged from high-quality crazy horse cowhide leather, renowned for its remarkable durability and rugged elegance.
Indulge in the exceptional craftsmanship of "The Wrangler's Pride" Cowboy Hat and embark on a journey through the rugged landscapes of the Wild West. Embrace tradition, elevate your style, and make a captivating statement wherever your adventures take you.
Product Features:
We offer free ground shipping on all orders within the US.
Priority shipping is available at checkout for some products.
International shipping charges will be calculated at checkout.
Full priced online orders are eligible for a return within 30 days, for a full refund or exchange (minus a $29.99 restocking fee), provided the goods have not been used, altered, or damaged and have all their tags attached in their original packaging.
