Thank you for choosing Wild Mount West. We want your shopping experience to be exceptional, and to ensure your satisfaction, we have outlined our warranty and refund policy below:
Warranty: We take pride in the quality of our products and offer a 1-year warranty against defects in materials and workmanship. If you encounter any issues due to manufacturing defects, please reach out to us at [insert contact information]. Our team will assess the situation and take the necessary steps to resolve it promptly.
Returns and Refunds: Eligibility: We gladly accept returns for a refund on new and unused products within 14 days from the date of delivery. To be eligible for a refund, the item must be in its original packaging and in the same condition as received. Sale items are not returnable.
Return Process: If you need to initiate a return, please contact our friendly customer service team at wildmountwest@gmail.com. They will guide you through the return process and provide you with any necessary return authorization.
Refund Procedure: Once we receive the returned item and confirm its eligibility, we will promptly initiate the refund process. Refunds will be issued to the original payment method used for the purchase. Please note that shipping costs are non-refundable.
Restocking Fee: Please be aware that a restocking fee of up to $29.99 per item (depending on the product) may apply to returns. This fee helps cover the costs associated with processing, shipping, and restocking returned items.
Exclusions: Customized or personalized products are not eligible for refund or exchange unless they are defective or damaged due to our error. All sale items are final and can only be returned for store credit.
Non-Warranty Situations: Our warranty and refund policy does not cover damages caused by misuse, accidents, or excessive wear and tear. We reserve the right to determine whether a returned item qualifies for a refund or warranty claim.
For exchanges, please note that the buyer is responsible for covering the shipping costs.
If you have any questions or concerns regarding our warranty and refund policy, please don't hesitate to contact our dedicated customer service team. We are here to assist you and ensure your satisfaction throughout the process.
Warmest regards,
The Wild Mount West Team
Thank you for your interest in Wild Mount West. We're here to assist you and answer any questions you may have. Please feel free to reach out to us using the contact form below or :
Email: wildmountwest@gmailcom
Phone: 845-832-1884
Our dedicated team is available Monday through Friday, from 9 AM to 5 PM, to provide you with exceptional customer service and support. Please allow up to 24 business hours for us to get back to you. Whether you have inquiries about our products, need assistance with an order, or simply want to share your feedback, we're here to help.
Stay connected with us on social media for the latest updates, promotions, and style inspirations. Follow us on Instagram, Facebook, and Twitter at @thewildmountwest.
We appreciate your interest in Wild Mount West and look forward to connecting with you soon.
Best regards,
The Wild Mount West Team
Address: 3341 Towerwood Drive Suite 304, Farmers Branch, TX 75234, USA
- Description
- shipping & return policy
The Buster. A black leather jacket defined by Hollywood OG is the definition of a black leather jacket. With Gray vintage mayhem stripes and black vintage base color, this biker jacket commands second looks whether you're riding a bike, walking, or riding home from work! Stylish and comfortable, with two inner pockets and a soft polyester diamond lining, the way it should be.
For an accurate size, kindly verify your size with our size chart provided in the picture. We also offer customization for $319.99. We do not accept returns on custom jackets. You can send us an email to wildmountwest@gmail.com and we will further assist you :)
Specifications:
- Button Snap Collar
- 2 zippered chest pockets
- 2 zippered hand pockets
- 1 interior open chest pocket
- Zip fastening
- Elbow patches
- Do not wash. bleach, or tumble dry. Soft dry cleaning only
- available from size XS through XXXXL
Please Note: This jacket is not with protection, if you want moto protection, please email us at wildmountwest@gmail.com to assist you :)
Each jacket is uniquely individual due to slight color and marking variations on natural leather, as well as different display and different light.
We offer free ground shipping on all orders within the US.
Priority shipping is available at checkout for some products.
International shipping charges will be calculated at checkout.
Full priced online orders are eligible for a return within 30 days, for a full refund or exchange (minus a $29.99 restocking fee), provided the goods have not been used, altered, or damaged and have all their tags attached in their original packaging.
- Description
- Button Snap Collar
- 2 zippered chest pockets
- 2 zippered hand pockets
- 1 interior open chest pocket
- Zip fastening
- Elbow patches
- Do not wash. bleach, or tumble dry. Soft dry cleaning only
- available from size XS through XXXXL
- shipping & return policy
The Buster. A black leather jacket defined by Hollywood OG is the definition of a black leather jacket. With Gray vintage mayhem stripes and black vintage base color, this biker jacket commands second looks whether you're riding a bike, walking, or riding home from work! Stylish and comfortable, with two inner pockets and a soft polyester diamond lining, the way it should be.
For an accurate size, kindly verify your size with our size chart provided in the picture. We also offer customization for $319.99. We do not accept returns on custom jackets. You can send us an email to wildmountwest@gmail.com and we will further assist you :)
Specifications:
Please Note: This jacket is not with protection, if you want moto protection, please email us at wildmountwest@gmail.com to assist you :)
Each jacket is uniquely individual due to slight color and marking variations on natural leather, as well as different display and different light.
We offer free ground shipping on all orders within the US.
Priority shipping is available at checkout for some products.
International shipping charges will be calculated at checkout.
Full priced online orders are eligible for a return within 30 days, for a full refund or exchange (minus a $29.99 restocking fee), provided the goods have not been used, altered, or damaged and have all their tags attached in their original packaging.
